The Leadership Storytelling Framework


Apr 7, 2024

Unlocking Leadership Success Through Executive Storytelling:
The Key to Lasting Influence

In today's rapidly evolving business landscape, executives must often lead through unprecedented change. A clear vision or robust strategy alone isn’t enough.

Executives must know how to tell the story of their vision to truly resonate, inspire action, and unify a team behind a goal. This is the art of executive storytelling—a skill that, once mastered, enables leaders to transform complex strategies into relatable, memorable narratives that align with their teams’ daily realities.

Based on the insights from Janine Kernoff and Lee Lazarus’s book Business Storytelling, we’ll explore how storytelling elevates leadership and share a framework for leaders who want to create stories that stick. Introducing The Four Signposts, Kernoff and Lazarus’s approach to making strategic messages not just heard but also remembered.

Meet Jim Fellner, CEO of Fellner Industries

Imagine Jim Fellner, the CEO of Fellner Industries, overseeing a global team of 6,000. With rising competition and a growing demand for innovative AI-driven products, Jim recognized a need for strategic pivoting. However, without an effective way to communicate the “why” and “how” to his workforce, his initial attempts fell flat. While he was confident in his strategy, his message needed to connect on a human level to galvanize his team.

In June of 2024, Jim turned to Dr. Oliver Degnan for business storytelling to craft a message that everyone, from executive leaders to frontline employees, could understand and rally behind.

Why Stories Matter in Executive Leadership

When leaders tell their strategy as a story, it becomes more than just information. It becomes memorable. Storytelling in leadership does more than provide context—it builds trust, drives alignment, and fosters a sense of shared purpose. Leaders who master storytelling can influence perspectives, guide decision-making, and create a clear path for others to follow.

Consider this message from Jim before and after he embraced storytelling:

  • Before (No Storytelling Framework):
    “We’re integrating AI across our product lines to remain competitive. This is essential to drive innovation and improve sales.”
  • After (Using The Four Signposts Framework):
    “Imagine a future where our products anticipate customer needs before they even arise. That’s where AI can take us. To stay competitive, we’re embarking on a journey to build smarter, more responsive solutions. Our role now is to make this vision real—together.”

In the latter example, Jim invites his team to picture the impact of AI, creates urgency around the change, and closes with an inclusive message that encourages collaboration.

Leveraging The Four Signposts of Storytelling

The Four Signposts serve as a powerful framework for executives aiming to tell their story in a way that sticks. Let’s break down the components:

  1. Set the Scene
    Create context and relevance. Instead of diving straight into “what” and “how,” share the background that prompted the change.
    • Example: “As customer expectations evolve, companies that don’t keep pace will be left behind.”
  2. State the Big Idea
    Define the core message in simple terms. This is your story’s heartbeat, and it should be clear and straightforward.
    • Example: “AI is our path forward to not only meet but also anticipate customer needs.”
  3. Describe the Conflict
    Great stories have tension, and so do successful strategies. Help your team understand the stakes if the strategy isn’t embraced.
    • Example: “Without this shift, we risk being outpaced by competitors who are already leveraging AI to transform the customer experience.”
  4. Share the Resolution
    Bring the vision to life by sharing the end goal. How will the story unfold if everyone contributes?
    • Example: “With AI, we’ll deliver products that are not only innovative but that truly serve our customers’ evolving needs, putting Fellner Industries at the forefront of the industry.”

Why This Matters for Career Success and Long-Term Leadership

Mastering storytelling is transformative for leaders at every stage. A compelling narrative doesn’t just inform; it aligns and inspires.

By making a strategic message relatable, leaders build trust and encourage accountability. Teams remember a well-told story, and they can draw on it during challenging times.

Executives who can craft such stories become memorable leaders with lasting influence.

As you consider your leadership journey, consider the narratives you want to create.

How can you use storytelling to illuminate your vision, define your mission, and set a course for collective achievement?

Remember: a strategy without a story is a ship without a compass.

Cheers, my friend!

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Hi, I'm Oliver.

I have lived in the trenches of a C-suite leader for over 17 years, leading thousands of employees between Startups, PE, and Fortune 50 companies. I am the former SVP and CTO for IBM Watson Health, Chief Architect for Intuit in Silicon Valley, and founder of MoreTalent AI with a successful exit in the 7-figure range. Every newsletter I send out has invaluable insight to help you succeed in your journey.

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